Privacy Policy & SMS Terms | Washington Surplus Inc, Richland WA

Privacy Policy & SMS Terms

How Washington Surplus Inc collects, uses, and protects your information.

Washington Surplus Inc  ·  Office: 3237 Kingsgate Way, Richland, WA 99354  ·  Effective Date: May 2025

SMS data summary: No mobile information will be shared with third parties or affiliates. Text messaging opt-in data and consent will not be sold, rented, or shared with any third party. Reply STOP to opt out at any time. Reply HELP or call (509) 870-0486 for assistance.

1 Scope of This Policy

This Privacy Policy applies to information collected through the Washington Surplus Inc website at wasurplus.com, auction registrations, SMS opt-in forms, and related electronic communications. It does not govern third-party websites or auction platforms that operate under their own policies, including HiBid.

2 Information We Collect

Personal Information: Name, mailing address, email address, mobile telephone number, bidder registration details, and any other identifiers you provide when registering, bidding, or contacting us.

Usage and Technical Data: IP address, browser type, device information, pages viewed, and access dates and times collected automatically.

Communication Preference Data: Your opt-in status, mobile number, opt-in source, and date and time of consent when you subscribe to SMS notifications.

3 How We Collect Information

We collect information directly from you when you complete online bidder registration forms, submit SMS opt-in requests, or contact us via the site. We also collect information automatically through cookies, server logs, and analytics tools, and from third-party auction platforms through which you access our listings.

4 How We Use Information

We use the information we collect to process bidder registrations and manage auction participation; send auction alerts, reminders, announcements, and event updates you have requested; respond to inquiries and provide customer support; fulfill contractual obligations including invoicing; comply with applicable law; and improve our site and services.

5 SMS Program and Mobile Information

If you provide your mobile number through our website opt-in form, you consent to receive recurring automated text messages from Washington Surplus Inc regarding upcoming auctions, reminders, announcements, and related auction event updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP or call (509) 870-0486 for assistance. Consent to receive SMS messages is not a condition of purchase, registration, or participation in any auction.

No mobile information will be shared with third parties or affiliates. Text messaging opt-in data and consent will not be sold, rented, or shared with any third party.

6 Sharing of Information

Washington Surplus Inc does not sell personal information. We may disclose information to employees, agents, or contractors who need it to support our operations; to comply with legal obligations, subpoenas, or government requests; to protect the safety, property, or rights of the company or others; in connection with a merger, acquisition, or asset transfer; and to third-party auction platforms through which bidders access our listings.

7 Cookies and Analytics

We and our service providers may use cookies, web beacons, and analytics tools to store preferences, measure site traffic, and improve performance. You may configure your browser to block or delete cookies, though certain site functionality may be affected.

8 Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, or disclosure. No internet transmission or storage method is completely secure. We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy and to comply with legal obligations.

9 Your Choices

You may opt out of SMS messages at any time by replying STOP. You may choose not to provide certain information, though this may limit your ability to register or participate in auctions. You may contact us at [email protected] to update or correct your information.

10 Children's Privacy

Our site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

12 U.S. Audience

Our site and services are intended for individuals in the United States. By using the site from outside the U.S., you consent to the transfer and processing of your information in the United States, where privacy laws may differ from those in your jurisdiction.

13 Changes to This Policy

We may update this Privacy Policy at any time by posting a revised version on our site. Continued use of the site following any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

14 Contact Us

Washington Surplus Inc is a Washington limited liability company.

Registered business address:
1426 E 3rd Ave Ste A130
Kennewick, WA 99337-9606

Office & auction pickup location:
3237 Kingsgate Way
Richland, WA 99354

Phone: (509) 870-0486
Email: [email protected]

SMS Terms & Conditions

Washington Surplus Inc text message notification program

Washington Surplus Inc operates an SMS notification program to keep registered bidders and interested parties informed about upcoming auctions, lot announcements, auction reminders, and related event updates.

A Opt-In

You opt in by entering your mobile phone number in the SMS subscription form on our website and submitting your consent. The following disclosure is presented at the point of opt-in:

"By submitting your phone number through this form, you agree to receive text messages from Washington Surplus Inc regarding upcoming auctions, reminders, announcements, and related auction event updates. Consent is not a condition of purchase. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or call (509) 870-0486. Reply STOP to opt out."

B Message Types and Frequency

Messages may include upcoming auction announcements, lot-specific reminders, bidding reminders, event schedule updates, and related auction communications. Message frequency varies based on auction activity. Message and data rates may apply.

C Opt-Out

Reply STOP to any message to unsubscribe. You may receive a final confirmation message. After opting out, you will receive no further messages unless you re-subscribe.

D Help

Reply HELP for assistance, or contact us at (509) 870-0486 or through wasurplus.com.

E Carriers and Compatibility

Participating U.S. carriers may include AT&T, T-Mobile, Verizon Wireless, U.S. Cellular, and others. T-Mobile is not responsible for delayed or undelivered messages.

F Your Responsibility

You agree to notify us promptly if your mobile number changes. You are responsible for any message and data charges assessed by your carrier.

G Information Collected Through SMS

Information collected through this SMS program may include your mobile number, carrier, the date and time and content of messages, and any other information you provide. This information is used solely to deliver requested auction notifications.

H Mobile Data Privacy

No mobile information will be shared with third parties or affiliates. Text messaging opt-in data and consent will not be sold, rented, or shared with any third party.

I Program Changes

Washington Surplus Inc may modify, suspend, or discontinue this messaging program at any time with or without notice. Updates to these terms are effective upon posting to wasurplus.com.